
Hidden Leaks
When the meter dial keeps turning with every tap closed:
A split supply line and a weeping joint are two different jobs, and water pipe repair in Lutwyche treats them differently. One needs a plumber straight away, the other can wait for a booking. Every job is done by a licensed plumber, we're available 24/7, and there's no extra charge for nights, weekends or public holidays.
If we're late, $100 comes off your bill

For everything else we handle, from leaking pipe repair to gas fitting, start at our Lutwyche home page.

From the meter to your taps, a supply line can develop weeping joints, corroded pipe, splits, failed braided hoses and leaks hidden in walls or under slabs. Each fault gets its own page below. The causes behind them are a short list:
Cottages from the prewar boom on Bradshaw Street still carry galvanised supply lines, and solder containing lead was the norm on Australian jobs before 1989. Galvanised steel rusts from the inside, thins out and weeps at the joints.
Pressure above what the fittings are rated for wears washers and seats out early, and it can split a line that has already thinned.
Shale country keeps buried lines steady, but the alluvial soil near Kedron Brook swells and shrinks between wet and dry weather, working joints loose over the years.
The braided connector under a kitchen sink tends to give out sooner than the pipe it serves. Our flexi hose replacement page covers why.
A leak buried under ground, paving or inside a wall cavity can waste thousands of litres daily before a big bill or water damage gives it away. Our leak detection page shows how we pin those down.

Water that will not stop, water heading for a ceiling, a wall or a power point, and a burst water service are the faults that cannot wait. A weeping joint or a slow drip can wait for a booked appointment.
Shut the water down at the meter before anything else, then ring (07) 3523 7172. Our guide on turning off your water shows where that tap sits.
In Lutwyche, most homes sit in apartment blocks, so a split line in a flat near Truro Street sends water into the unit below within minutes. That is one reason bursts jump the queue, and our burst pipe repairs page walks through the full response.
Renters get a shorter clock again. Queensland tenancy law treats a burst water service, plus any serious supply leak, as an emergency repair your agent must arrange promptly.

The meter draws the line: Urban Utilities owns the pipe from the street main to the meter, and the owner carries everything after it. From the meter to your last tap, the pipes and fittings are yours, even one hiding under a slab. You'll find the meter in a lidded box sunk into the verge out the front, where the road reserve meets your boundary.
The duty follows the ownership. The Plumbing and Drainage Act requires an owner to do what is reasonable to keep the pipes and drains in sound, working order, and that applies to rentals as much as owner-occupied homes.

Only a QBCC licensed plumber may carry out regulated plumbing work, and fixing a water pipe is one of those jobs. A plumber needs an occupational licence for the tools-on work and a contractor licence to take jobs on as a business, and the QBCC grants each.
You can confirm a current licence through the QBCC's online registers, which also show any Form 4 lodged against your address. The paperwork splits by job:
to a damaged supply line is minor work, which needs a licensee but no permit or Form 4.
of the supply line from meter to house counts as notifiable work instead, so the QBCC gets a Form 4 and you receive your own copy.
Each of the faults above has a dedicated page with the detail this overview leaves out:

When the meter dial keeps turning with every tap closed:

When a line lets go and the water will not stop:

The braided connectors that fail before the pipe does:

Galvanised lines and leaks that keep returning along one run:

Finding the meter tap before anything else:
$0 call-out fees, available 24/7, and same-day where we can.

Call (07) 3523 7172 or send the form with a few details about the problem in Lutwyche. A clear description helps us bring the right parts.

The plumber follows the line from the meter or the affected fixture, checks the fittings along the way, and explains what the repair involves before starting.

You get a fixed quote before any work starts, with flat-rate pricing and no hidden fees. Nothing goes ahead until you say yes.

Pay by card or EFTPOS on site once the job's done, or ask about Fix now, pay later.

Expect $0 call-out fees in Lutwyche, plus no extra cost for nights, weekends or public holidays.
You'll have a fixed quote before any work starts, with flat-rate pricing and no hidden fees.
Our Fix-It-or-It's-Free guarantee (T&Cs apply) and lifetime labour warranty cover the work, and if we're late, $100 comes off your bill.
We're locally owned and operated and proud MPAQ members, and every job is done by a licensed plumber.

Whether you need a water leak plumber right now or a booked visit for a weeping joint, the number is the same.
Ring (07) 3523 7172 and tell us what's wrong. You get $0 call-out fees, a fixed quote before any work starts and same-day where we can, 7 days a week.
Current offers:
T&Cs apply. Mention this offer when booking.
Urban Utilities owns and maintains the pipe from the street main up to the meter, plus the meter itself. Everything on the house side of the meter, right through to the last tap, is yours as the owner, even a leak hiding under a slab. The meter sits in a lidded box on the nature strip out the front.
Most leaks and bursts come down to wear and corrosion, water pressure that runs high, or ground and roots shifting around a buried line. Age matters too, because galvanised steel and lead-based solder were common in Australian homes before 1989 and both age badly. Flexi hoses under sinks fail early as well.
Supply water you cannot shut off, water moving toward ceilings, walls or power points, and a split water service line all need a plumber now. Queensland tenancy rules put a burst or seriously leaking water service on the emergency repairs list. A slow drip is a job for a scheduled visit.
There is no fixed answer. The time depends on how hard the pipe is to reach through a wall, slab or ground, how much line is affected, the pipe material and the parts involved. You get a fixed quote before any work starts, so the scope is clear first.
Repair while the line is otherwise sound. Replace when leaks keep coming back along the same run, which usually means the material itself is finished. Our repiping page steps through the swap, including the notifiable-work paperwork that comes with it.
No. There's no extra charge for nights, weekends or public holidays, and call-out fees are $0. We're available 24/7, 7 days a week, and you get a fixed quote before any work starts.